© Brandon Smith, The HiTech Guy, LLC. 

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Troubleshooting & Diagnostics

Was your computer working fine yesterday and now all of a sudden it does not?  Sometimes the smallest of changes can make a big difference in the functionality of your PC.  Here are a few quick troubleshooting questions and steps you can try at home.

  • Are you able to turn the device on?​

  • Is there an error message or notification of an error?

  • Has anything changed since the device was working properly? This includes changes in location, settings, updates, hardware​

  • Have you tried restarting the device?​

Still have the issue?  Let me diagnose the PC to find possible resolutions.